Skill-UP
Cruise-line crews could practice operational knowledge through short, colorful Skill Up training modules.
Costa CrociereCorporate training · Hospitality2018
Corporate training · Hospitality
Costa Crociere
Skill-UP
Crew-training e-learning game
The objective
The platform needed to help crews learn operational procedures and check their understanding during training.
The experience
Each module introduces a work situation, followed by quizzes and immediate feedback that guide the learning path.
The results
Skill Up gave cruise lines one platform for teaching tasks and situations, then checking what crews retained.
Quiz rounds turned procedures into opportunities to practice knowledge.